Fractional CTO · Trades

STOP LETTING MISSED CALLS BECOME MISSED Jobs.

For mid-size electrical, plumbing and HVAC contractors. We set up the systems that answer, book and follow up, so you win the work you're already getting enquiries for.

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The problem

Every missed call is a job going to the next tradie.

You're on the tools all day, so calls go to voicemail and enquiries wait. By the time you call back, the customer has booked someone else. Reviews are left to chance, and your online presence doesn't show up when locals search. The leads are there; the system to catch them is not.

What we build

The system behind a trade business that scales.

AI Receptionist

An AI assistant that answers and books after hours, so a missed call is no longer a missed job.

Review Automation

Automatic review requests that build your Google profile and win the next local job.

Local-Ready Website

A fast, simple site built to rank locally and convert the searcher into a booking.

Booking & Follow-Up

Automated scheduling and follow-up, so quotes and jobs don't fall through the cracks.

How it could work

A trade contractor that stops losing after-hours jobs.

An electrical contractor misses calls all day because they're on site, and misses the jobs that follow. Reviews are sporadic and the business barely shows up in local search. Vanguard sets up an AI receptionist that answers and books after hours, a review-request automation that grows their Google profile, and a simple site built to rank locally. Missed calls turn into booked jobs, and the business becomes the obvious local choice.

Illustrative scenario, not a specific client engagement.

What changes

The Outcome.

→Enquiries answered and booked, even after hours
→A steady stream of Google reviews, on autopilot
→Found first when locals search for your trade
→Fewer quotes and jobs slipping through the cracks
Book a free systems review
Questions

Common Questions.

Do you work with trade contractors?
Yes. Mid-size electrical, plumbing and HVAC businesses are a core focus. We set up the receptionist, review and booking systems that turn enquiries into booked jobs.
What does the AI receptionist do?
It answers enquiries and books jobs 24/7, including after hours when you're on the tools, then passes the details to you. A missed call stops being a missed job.
Will this help us show up on Google?
Yes. We set up and optimise your Google Business Profile, automate review requests, and build a site designed to rank for local searches.
Are you Sydney-based?
Yes, and we work with trade businesses across Australia, on-site in Sydney where it helps.